“Strictly speaking, the machine itself is great—outstanding, even! But what makes it the absolute best choice for us is that over the past five years, we’ve never had to navigate any technical challenges alone. Our prepress and production planning team communicates directly with Arpel’s engineers regarding cutting technologies, parameters, and tooling selection. Meanwhile, our operators are in constant contact with their service technicians—they even provide complimentary guidance and onboarding for our new operators.
Our entire relationship goes far beyond standard business; it functions flawlessly on every level. To me, this partnership is even more critical than the machine’s quality, which is already exceptional. When you partner with Arpel, you aren’t just buying equipment—you are securing a dependable lifeline that will never let you down.”
Mile Vilotijević
